Return Policy

1. Purchases may be returned within 90 days. Items should be returned in unopened or original condition, with a copy of the packing slip, to our Return Center (see address below).
2. A refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item.
3. Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. If you are returning an item because it is damaged or defective, please follow the instructions in the Damaged or Defective Products section below.

Instructions

1. Send the item in its original packaging.
2. Pack the item carefully so that it will not be damaged during the shipping process.
3. Include a copy of the packing slip. We will not be able to process a return for any shipment received without a packing slip.
4. Use a secure shipping method to send the item so that it can be tracked. For example, if you are sending it through the United States Postal Service, please send it via certified mail. We are not responsible for items lost during shipping, and cannot process your return until the item is received.
5. All returns should be sent to the following address:
   
   Mytechstart.com Return Center
   18201 Morris Ave Ste 100
   Homewood, IL 60430

Damaged or Defective Products

To return a damaged or defective item, please contact our customer service team by phone at 708-798-8500. Our customer service team will provide you with a prepaid return shipping label and pickup instructions. Once we receive the item, you will be refunded the price of the item as well as any applicable taxes and shipping costs. Refunds will be issued in the original form of payment used to purchase the item. Please note that in order to receive a refund for the shipping cost of the item, you must contact our customer service team before returning the item to us.